Electronic Locking FAQs

Welcome to the Securikey electronic locking FAQs. Here we have our most common questions regarding our electronic locking systems. If you have any other questions please contact 01252 311888 and a member of our team will be happy to help.

Q: My lock will only open on the 5th or 6th attempt.
A: This is generally caused by low power, replace the batteries with a fresh set.


Q: When I enter the code the LED does not flash and I don’t hear a beep.
A: This is generally caused by low power, replace the batteries with a fresh set.


Q: Is the electronic lock on my Key Cabinet or Safe supplied with batteries?
A: Yes.


Q: How do I change the code of my electronic lock?
A: Instructions are available for download in our Help & Support section.

Accreditations

In addition to our ISO 9001 certification, Securikey are also members of Master Locksmiths association, Eurosafe and ESSA. All of these organisations promote the highest standards within the security industry. The inclusion of the ‘AIS Approved’ logo re-enforces the importance of the independent testing.