Q: My lock will only open on the 5th or 6th attempt.

A: This is generally caused by low power, replace the batteries with a fresh set.

Q: When I enter the code the LED does not flash and I don't hear a beep.

A: This is generally caused by low power, replace the batteries with a fresh set.

Q: Is the electronic lock on my Key Cabinet or Safe supplied with batteries?

A: Yes.

Q: How do I change the code of my electronic lock?

A: Instructions are available for download from our  Media Centre.